Knowledge Center
We're here to help you get the most out of your benchtop MV/NIRS and grading results. Whether you're setting up your equipment for the first time or troubleshooting an issue in the field, we’ve got you covered.
Getting Started?
New to Ground Truth Ag? Start with our Running Your Sample Guide to learn how to run your first sample.
Frequently Asked Questions
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End-of-Day Shutdown Routine:
Flush the System:
Tap the ‘Setting’ tab at the top. Then under ‘Maintenance’ you
can tap on ‘Flush’
While the flush runs, use the brush to remove any dust in the hopper.
Clean the Drawer:
After flushing, open the drawer and remove any remaining dust or grains.
Wipe down the benchtop exterior to remove surface dust.
Check the Imaging Chamber:
Under ‘Settings’ Tap on to ‘Maintenance’
Tap the Camera icon to inspect the imaging chamber.
If it's clean, you're good to go.
If it's dirty, let support know and we can walk you through how to access and clean the chamber.
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Your benchtop status light gives you real-time feedback on what the unit is doing. Here is quick guide on what your light indicates.
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To force flush your benchtop:
Tap on ‘Settings’ and then ‘Maintenance’.
Tap on Flush.
Additional Knowledge
Looking To Learn More?
Check our latest articles to learn more about grain grading.
Still need help? Our team is ready to support.
Email: support@groundtruth.ag
Phone: Contact Your Ground Truth Agriculture Representative
Grain doesn’t work 9–5, and neither do we. Reach out anytime — we’ll get back as soon as we can.
